Make sure to scan your PC with anti-rootkit software such as Malwarebytes Anti-Rootkit. If your PC is overclocked, please try to disable it temporarily to check if this might be caused by an unstable overclock.īlue screens can in some rare cases be caused by a rootkit infection conflicting with the Anti-cheat. It is generally recommended to leave the program overnight as it may need multiple hours to find errors. Unfortunately blue screen error messages do not provide sufficient information to diagnose the cause of the crash. To help troubleshooting, you can try the steps below.įirstly, test your RAM with memtest86+. Running this program will allow us to make sure the blue screens are not caused by faulty RAM modules or other hardware issues, which are the most common causes. System crashes can have several causes including: The developers have now made sure that the anti-cheat software would not run in the background when the game is closed or uninstalled.A blue screen is usually accompanied by information detailing the crash. Genshin Impact’s anti-cheat software used to run even when the game wasn’t being played and could not be stopped without causing issues to the game. We will do our utmost to prevent such issues from occurring again in the future, and will continue optimizing our workflow to bring the highest-quality gaming experience possible to all of our Travelers.” We sincerely apologize for any inconvenience caused by this issue. The game’s anti-cheat program will immediately end once the game client is closed or uninstalled. On their official subreddit, the developers of Genshin Impact stated “We had previously received feedback from some players that when opening Genshin Impact client on PC, the game’s anti-cheat program would automatically run in the background, and that the anti-cheat program would continue to run after exiting or uninstalling the game. Like any other anti-cheat software, this needs kernel access and this is where the issues arise. Genshin Impact is the latest RPG adventure developed by miHoYo and they’re riled up in a controversy about spyware because of their anti-cheat software.
In short, no, Genshin Impact does not have any spyware in the game.
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